Customer Service

Shipping & Delivery: We Use FedEx Ground, UPS Ground, and USPS Priority Mail for shipment. Most orders will leave within 3 business days unless otherwise specified. If you order any item that is listed as out of stock, it will be shipped as soon as the product becomes available.
Privacy & Security: Freedom Street Rods considers all customer information to be private and confidential. For this reason, we will not, under any circumstances, release any customer information to outside parties. However, we do store general information, such as customer name, address, and phone number, for follow-up customer service. Credit card information will not be retained or stored.
Returns & Replacements

All returns and replacements require a return authorization number from us prior to sending; No returns after 30 days from ship date; All returns must be accompanied by detailed info on reasons for return; All returns without detailed info will be refused; We have a "you mount it, you own it" policy; All returns must be shipped prepaid frieght - No COD's accepted. All Exchange items must be shipped back prepaid freight and freight will be paid by us upon return to customer; All returns are subject to our discretion on a repair or replacement basis.; We reserve the right to refuse service to anyone attempting fraudulent transactions.; Shipments can only be made to a physical shipping address : no shipments will be made to PO boxes; Returned goods damaged by carrier on return shipments will be solely the reponsibility of carrier and customer, all items are shipped insured.; Refunds will be subject to a restocking fee.
Ordering: You are encouraged to place your oder using our online shopping cart. However, should you have any technical questions prior to placing your order, plese feel free to call us with your questions 1-888-935-1934
Payment, Pricing & Promotions: Payment options for website orders include Paypal, Visa, or Mastercard. All pricing is in US dollars and we strive to offer the most competitive prices.; Prices and terms stated within supersede all previous quotations and are subject to change without notice. Prices listed do not include freight charges.

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